Pertanyaan: +65 6694 5996


Pilihan pembayaran kami termasuk Kad Kredit, PayPal dan Cash on Delivery. Kami adalah salah satu syarikat e-dagang yang sangat sedikit di Singapura yang menyediakan Cash on Delivery yang merupakan pilihan yang sangat popular di kalangan pembeli dalam talian.

Manfaat untuk anda ialah anda tidak perlu memiliki kad kredit untuk membuat pembelian dan membayar semasa penghantaran membantu membina kepercayaan antara peniaga dan pelanggan baru.

Oleh itu, mulailah membeli-belah dalam talian anda hari ini kerana setiap hari adalah hari membeli-belah! Dan ingat, setiap kali anda memerlukan bantuan, pasukan perkhidmatan pelanggan kami yang boleh dipercayai hanya dengan panggilan telefon atau e-mel. Terus hubungi kami untuk tawaran terbaik di Singapura


Prices and availability of Goods are subject to change without notice. Errors will be corrected when discovered and Savour Gourmet/Gourmet Trendz reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after a Sales Order has been submitted and whether or not the Sales Order has been confirmed and your credit card charged.

If your Credit Card has already been charged for the purchase and your Sales Order is cancelled, Savour Gourmet/Gourmet Trendz will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

Our Delivery Policy

Request of Preferred Timing
Please note that due to the overwhelming number of orders we process daily, we are unable to cater to specific time slots requested in the order notes.

Items Received Defrosted
Please note that we are not liable for items that are received defrosted. This is due to the delivery process and may vary depending on your location.

On our end, we ensure that all orders are checked and in good frozen condition before handing them over to the drivers.

Missing Items
As much as we do our best to double check all orders before they leave our warehouse, some orders may have missing items. Just drop us a call at +65 6694 5996 and we will ensure that the missing items are delivered to you.

Failed Delivery
If you fail to be around on the scheduled day of delivery, we may be unable to re-deliver your order another day as our products may not be fresh or fit for consumption anymore. By making your purchase, you agree that there will be no refund of your order should there be nobody around to collect your order.

Our staff will wait up to a maximum of 10 minutes at your indicated address, following which, we will leave the order at your doorstep.

Please note that we will charge a redelivery fee of $10 for each attempt if you are not present to collect your order. This amount will be payable upon redelivery.

Alternatively, you may choose to opt for self-pickup at no extra charge.

Syarat pengembalian

Polisi pengembalian dan pengembalian wang ini menunjukkan konteks di mana anda layak mendapat pengembalian dan / atau bayaran balik atas pesanan anda.

Sekiranya anda mempunyai pertanyaan yang tidak dilindungi oleh dasar ini, anda boleh menghubungi khidmat pelanggan dan pasukan sokongan kami secara langsung melalui sembang langsung atau e-mel.

Berapa hari saya perlu mengembalikan barang saya?
Kami faham bahawa kami mungkin telah menghantar produk yang anda tidak berpuas hati. Oleh itu, anda boleh mengembalikan barang yang dipesan dalam masa 3 hari selepas penghantaran. Tetingkap 3 hari bermula pada hari anda menerima barang tersebut dengan berkesan di lokasi penghantaran anda.

Untuk memberitahu kami mengenai kepulangan anda, sila hubungi pasukan sokongan pelanggan kami melalui sembang langsung atau e-mel.

Agar pengembalian dapat diterima, produk harus diterima secara keseluruhan (seperti yang diterima) dan tidak dibuka.

Untuk barang-barang yang mudah rosak seperti kepiting, ikan - sila ambil bukti foto / video yang mencukupi mengenai keadaan item tersebut kerana kami mungkin menasihati anda untuk membuang barang tersebut dan bukannya mengembalikannya.

Adakah saya perlu menanggung kos penghantaran balik?
Anda perlu menanggung kos mengembalikan barang tersebut.

Apakah jenis bayaran balik yang boleh saya harapkan?
Untuk pembayaran yang dibuat melalui Kad Kredit & PayPal, kami akan mengembalikan anda melalui kaedah pembayaran asal anda.

Untuk pembayaran yang dibuat melalui Cash on Delivery, kami boleh mengembalikan anda melalui Tunai, Transfer Bank atau PayNow.

Bilakah saya akan menerima bayaran balik saya?
Kami akan meneruskan pembayaran balik dalam masa 14 hari setelah menerima permintaan pengembalian anda. Walau bagaimanapun, kami mungkin menangguhkan pengembalian dana jika kami belum menerima item dalam jangka waktu tersebut, atau kami tidak menerima bukti bahawa item tersebut rosak.

Untuk sebarang pertanyaan mengenai dasar pengembalian kami, hubungi pasukan khidmat pelanggan kami melalui sembang langsung atau e-mel.

Dasar Privasi

At Savour Gourmet, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Savour Gourmet and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Savour Gourmet. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Online Generator of Privacy Policy.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information
We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files
Savour Gourmet follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons
Like any other website, Savour Gourmet uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies” from Cookie Consent.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Savour Gourmet, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Savour Gourmet has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies
Savour Gourmet’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Savour Gourmet does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.



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